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Hire Mortgage Broker Virtual Assistants

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    Virtual Assistant Services for Mortgage Brokers

    Mortgage brokers admit that loan processing is a hectic and time-consuming procedure. It requires experts to work on loan applications starting from documentation to submitting it to lenders.

    Nextgen Virtual Hub is a leading outsourced loan processing services provider in Australia, helping mortgage brokers with back-office tasks for the last few years. We strictly follow the loan processing guidelines and rules to ensure efficiency is achieved through our work. Our loan processing staff has years of experience working with loan applications and familiar with the intricacies involved.

    Systematic ways of loan processing documentation with us will definitely make your operations easier and reduce your workload. This will automatically turn out to reduce your overall costs & expenditures for the business and gives you the extra time to expand your business.

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    Nextgen Virtual Hub Loan Processing Functions

    Our loan processing services help clients instantly adapt to the ever-evolving market conditions whilst retaining customer retention numbers and satisfaction ratings. From data entry through settlement to post-settlement, Nextgen VH offers a vast majority of comprehensive services.

    • All loan types – personal, commercial, construction, and SMSF
    • Credit assessment – entering info to apply online, Podium, SalesTrekker, etc.
    • Complete support from Pre to Post settlement inquiries
    • Update CRM with all correspondence from lenders/borrowers
    • Reviewing and verifying documents for compliance
    • Assist the mortgage broker with credit scenarios/research
    • Request valuation with the various lenders on behalf of borrowers
    • Liaise with Solicitors to request finance extensions on behalf of borrowers
    • Carry out general virtual administration duties
    • Provide daily,weekly reports to ensure a solid settlement pipeline

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    Leading loan processing support services in Australia

    Work with Industry Experts

    Nextgen Virtual Hub is home to well-trained staff lead by professionals who have years of experience in banking and finance sector.

    Increase Efficiency

    By handing over transactional loan processing tasks to an expert offshore team increase your efficiency and will you extra time to expand your business.

    Cost Savings

    By hiring an outsourced team to assist your onshore departments for a fraction of the price will decrease your organization’s overheads and staff costs by up to 70%

    Flexibility & Understanding

    We pride ourselves on the ability to understand the sensitivity of any scenario and our experience allows us to smoothly transition to settlement.

    Security is Paramount

    We understand that the loan process contains sensitive information. That is why we have strict security protocols when it comes to data privacy.


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    40 Hours Per Week

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    20 Hours Per Week

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    Starts From $150* per file

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      **We guarantee your privacy - your information will not be shared.

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